The administrative management approach is one of the foundational schools of thought in public administration, offering a structured way to understand how organizations function and how managers can make them more efficient. Unlike the scientific management school that zoomed in on the individual worker and shop-floor tasks, the administrative approach looked at the organization as a whole – its structure, its chain of command, and the functions of those at the top. This movement was shaped by a handful of remarkable thinkers whose ideas still echo in classrooms, government offices, and corporate boardrooms today.

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The intellectual backdrop of the administrative management approach

To appreciate what these thinkers achieved, it helps to understand the problem they were trying to solve. In the early twentieth century, organisations were growing rapidly in size and complexity. Factories, railways, government departments, and commercial firms were all expanding, and there were very few formal frameworks to explain how such entities should be managed. Early thinkers stepped in to develop practical frameworks for leadership, coordination, and control precisely because this gap existed.

What united these writers was a strong belief in structure. They argued that an organisation could not function without a clearly defined structure, and that such a structure was the device through which human beings were assigned tasks and related to each other. Because they placed such weight on structure, these thinkers are sometimes called the structuralists. They also shared the conviction that administration could be developed from an art into a science by systematically processing the experience of administrators into general principles.

Henri Fayol and the fourteen principles of administration

If one person deserves the title of founder of the administrative management approach, it is Henri Fayol (1841-1925), a French mining engineer who later served as the managing director of a large mining company. Fayol’s ideas emerged not from a library but from decades of running a complex industrial enterprise. He distilled this experience into his 1916 book Administration Industrielle et Générale, later translated into English as General and Industrial Management.

Fayol’s thinking marked a shift. His primary concern was the administrative apparatus itself – the functions of administration – and he believed in a strict, tree-like chain of command with unity of command as one of his central mottoes. Where Frederick Taylor focused on the task and the worker, Fayol focused on the manager and the organisation.

The fourteen principles

Fayol’s most famous contribution is his set of fourteen principles of administration. These are not rigid laws but flexible guidelines meant to help managers bring order and efficiency to their organisations. In brief, they are: division of work, which encourages specialisation to improve productivity and skill; authority and responsibility, the right to give orders paired with accountability for outcomes; discipline, or respect for agreements and rules; unity of command, under which an employee should receive orders from only one superior; unity of direction, meaning one head and one plan for activities with the same objective; subordination of individual interest to the general interest; remuneration, which should be fair to both employer and employee; centralisation, the appropriate concentration of decision-making authority; scalar chain, the clear line of authority from top to bottom; order, a place for everything and everyone in that place; equity, fairness in dealing with personnel; stability of tenure of personnel, which reduces costly turnover; initiative, encouraging employees to act on their own plans; and esprit de corps, building team spirit and unity.

The five functions of a manager

Alongside these principles, Fayol also identified the activities that make up the work of a manager. He set out five primary functions of management that go hand in hand with the principles and help managers understand the big picture of how they should spend their time. These are planning, organising, commanding, coordinating, and controlling – a formulation so influential that it still appears, in slightly modified form, in textbooks written a century later. For this reason, Fayol is widely regarded as the father of modern management.

Mooney and Reiley: coordination as the first principle

Across the Atlantic, two American executives picked up Fayol’s ideas and pushed them further. James D. Mooney, a corporate executive and engineer, and Alan C. Reiley, his colleague at General Motors, produced their pioneering work Onward Industry in 1931, later revised and reissued as The Principles of Organization in 1939.

Mooney and Reiley believed that organisational structure should be governed by universal principles. They argued that the orderly correlation of these principles would lead to efficient application in every area of collective human effort. Their most distinctive contribution was to place coordination at the very top of the list of organising principles.

The coordinative principle

Mooney argued that coordination is the fundamental element of any human organisation, illustrating the point with the labour of two individuals trying to move a stone and calling coordination the first principle of organisation. Wherever even two people combine their efforts toward a common purpose, he said, the need for coordination is already implicit. All organisational activities must therefore work together harmoniously toward shared objectives.

The scalar and functional principles

Mooney and Reiley added two more principles to coordination. The scalar principle refers to the graded chain of authority and responsibility that runs vertically through an organisation, similar to Fayol’s scalar chain. The functional principle distinguishes between different types of duties based on the nature of the work.

Within the functional principle, they identified three basic functions that every job involves. The determinative function deals with setting goals. The application function involves acting purposively to achieve those goals. The interpretative function covers decision-making. They argued that management must be aware of all three so as to discharge them whenever the situation demands.

Mooney and Reiley also made an important distinction between line and staff functions – the line carrying out the scalar chain of command, and the staff providing advice and expertise to the line. This distinction is still alive in almost every government department and corporate hierarchy today.

Gulick and Urwick: the POSDCORB era

The ideas of Fayol, Mooney, and Reiley found their most ambitious synthesis in the work of Luther Gulick (1892-1993), an American political scientist, and Lyndall Urwick, a British management consultant. In 1937, they co-edited a landmark volume titled Papers on the Science of Administration, published by the Institute of Public Administration at Columbia University. The collection brought together essays by Fayol, Mooney, Mary Parker Follett, Henry Dennison, and others, making it a consolidated statement of classical administrative thought.

Gulick’s own chapter, “Notes on the Theory of Organization,” is perhaps the most cited document in the history of public administration. It was prepared during his time on the Brownlow Committee, which was appointed by President Franklin D. Roosevelt to reorganise the executive branch of the United States government.

The POSDCORB acronym

Gulick is best remembered for coining the acronym POSDCORB to describe the functions of a chief executive. Gulick asked what the work of a chief executive actually is, and answered with POSDCORB, designed to draw attention to the various functional elements of that work. The seven letters stand for:

Planning – working out in broad outline the things that need to be done and the methods for doing them. Organising – establishing the formal structure of authority through which work is arranged, defined, and coordinated. Staffing – the entire personnel function of recruiting, training, and maintaining favourable conditions of work. Directing – the continuous task of making decisions, embodying them in orders, and leading the enterprise. Coordinating – the all-important duty of interrelating the various parts of the work. Reporting – keeping those to whom the executive is responsible informed through records, research, and inspection. Budgeting – the fiscal planning, accounting, and control of finances.

Gulick’s bases of departmentalisation

Gulick also contributed the famous question of how work should be divided among departments. He argued that organisations could be departmentalised in four ways: by purpose (such as education or public health), by process (such as accounting or engineering), by persons or things dealt with (such as tribal welfare or veterans’ affairs), and by place (such as a regional or state office). Each basis has its strengths and trade-offs, and the choice among them remains a live issue in the design of government departments.

Urwick’s contribution

Urwick, an Englishman with a background in the British Army and management consulting, brought a systematising impulse to the group. He worked hard to reconcile the ideas of Fayol, Taylor, and Mooney into a unified theory of administration. His emphasis on span of control – the idea that there is a limit to the number of subordinates a single manager can effectively supervise – became a cornerstone of organisational design and was later defended in depth in his 1956 essay on the manager’s span of control.

What these thinkers shared

Reading across Fayol, Mooney, Reiley, Gulick, and Urwick, certain common threads stand out. They all believed that administration could be studied scientifically and that generalisable principles could be derived from the accumulated experience of administrators. They all treated the organisation as a formal structure and gave relatively little attention to the informal human relationships within it. They all saw coordination through hierarchy as the spine of any organisation. And they all assumed that the principles they articulated were universal, applying equally to a mining company, a government ministry, or an army.

This universality was later challenged. Scholars such as Herbert Simon, Robert Dahl, and Dwight Waldo published influential critiques in 1946 and 1947, arguing that the so-called principles were often contradictory and oversimplified the reality of administration. Simon famously described them as “proverbs” rather than scientific laws. Even so, the vocabulary and frameworks invented by the administrative school continue to shape how public administration is taught and practised.

Why these ideas still matter

For students preparing for civil services examinations or studying public administration at any level, these thinkers are more than historical figures. The organisation of central ministries, state secretariats, and district administrations still reflects Fayol’s scalar chain, Mooney’s coordinative principle, and Gulick’s POSDCORB functions. When the Cabinet Secretariat coordinates between ministries, when a district collector exercises line authority over subordinate officers, when a Secretary prepares a budget for parliamentary approval, the ghosts of these theorists are in the room.

Their limitations are equally instructive. The rigid, top-down structures they championed struggle with the complexity, flexibility, and citizen-centric orientation demanded by modern governance. Newer schools – human relations, systems theory, public choice, new public management – have all emerged in part as responses to the gaps in the administrative management approach. But those later schools did not replace the classical thinkers so much as refine them. The scaffolding built by Fayol, Mooney, Reiley, Gulick, and Urwick still stands, even when newer floors are added on top.

What do you think? In an age of flat organisations, remote work, and agile teams, is the hierarchical model championed by these thinkers still fit for purpose, or do we need a fundamentally new vocabulary for public administration? And if you had to retain only one idea from the administrative management approach, would it be Fayol’s unity of command, Mooney’s coordinative principle, or Gulick’s POSDCORB – and why?

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References
  1. https://www.toolshero.com/management/14-principles-of-management/
  2. https://en.wikipedia.org/wiki/Fayolism
  3. https://www.mindtools.com/asjiu77/henri-fayols-principles-of-management/
  4. https://testbook.com/question-answer/according-to-james-d-mooney-the-first-princ–62efbfb027bf26e64f5181f7
  5. https://www.routledge.com/Papers-on-the-Science-of-Administration/Gulick-Urwick/p/book/9780415279864
  6. https://en.wikipedia.org/wiki/POSDCORB

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Administrative Theory

1 Public Administration – Meaning, Nature and Scope and Importance

  1. What is Administration?
  2. Administration, Organisation and Management
  3. Defining Public Administration
  4. Nature of Public Administration
  5. Scope of Public Administration
  6. Public and Private Administration
  7. Importance of Public Administration
  8. Role of Public Administration under Liberalisation, Privatisation and Globalisation (LPG)

2 Nature and Typologies of Organisation

  1. Why Organisations are Important
  2. Meaning of Organisation
  3. Formal and Informal Organisation
  4. Principles of Organisation
  5. Typologies of Organisation

3 Development and Growth of Administrative Theories

  1. Theory: Importance and characteristics
  2. Public Administration theory: Need and importance
  3. Administrative theory: Evolution and growth
  4. Theory-building in Public Administration – An evaluation

4 Scientific Management Approach

  1. F.W. Taylor: His Writings
  2. Taylor on deficiencies of management system
  3. Scientific Management Approach: The Context
  4. Scientific Management: The Basic Principles
  5. Scientific Management: Other Important Concerns of Taylor
  6. Scientific Management Movement
  7. Criticism
  8. Scientific Management: Relevance

5 Administrative Management Approach

  1. Administrative Management Approach: Important Contributors
  2. The General Principles of Administration
  3. Administrative Management Approach: Criticism
  4. Administrative Management Approach: Relevance

6 Max Weber’s Theory of Bureaucracy

  1. Max Weber: His Life and Writings
  2. Weber’s Bureaucracy: The Context
  3. Theory of Bureaucracy
  4. Max Weber on Authority
  5. Components of Authority
  6. Categories of People in Organisation
  7. Types of Authority
  8. Max Weber: The Concept of Bureaucracy
  9. Features of Legal-Rational Bureaucracy
  10. Features of Officials
  11. Max Weber: Elements of Bureaucracy
  12. Max Weber: Limits on Bureaucracy
  13. Max Weber’s Bureaucracy: Criticism
  14. Max Weber’s Bureaucracy: Relevance

7 Critique of Bureaucracy

  1. Bureaucracy: Early Critics
  2. Bureaucracy: Weberian Paradigm
  3. Bureaucracy: Marxian Paradigm
  4. Karl Marx Ideas
  5. Lenin and Stalin
  6. Conclusion

8 Human Relations Approach

  1. The Human Relations Movement
  2. Elton Mayo and his Research Findings
  3. Great Illumination Experiment (1924-27)
  4. Absenteeism in the Industries
  5. Hawthorne Studies/Experiments: Principal Conclusions
  6. The Human Relations Vs. the Classical Approaches
  7. Evaluation of the Human Relations Approach

9 Views of Herbert A. Simon on Decisoin-Making in an Organisation

  1. Simon’s Views on Classical Theory
  2. Execution of Decisions and the Role of Influence
  3. Choice and Behaviour
  4. Values and Fact in Decision-Making
  5. Rational Decision-Making
  6. Bounded Rationality
  7. Types of Decisions
  8. Models of Decision-Making Behaviour (Administrative Man)
  9. Decision-Making in the Administrative Process
  10. Simon’s Views on Efficiency
  11. Simon’s Views on Use of Computer in Decision-Making
  12. Evaluation of Simon’s Ideas on Administrative Behaviour

10 Organisational Structure, Processes and Functioning

  1. Concept of Organisation
  2. Characteristics of Organisation
  3. Types of Organisations
  4. Organisational Goals
  5. Organisation Structure
  6. Organisation – Environment Interface
  7. Organisation Development and Change

11 Socio-Psychological Approach- Views of Chris Argyris

  1. Human Personality
  2. Interpersonal Competence
  3. A Critique of Formal Organisation
  4. Organising Future Structures
  5. T-Group or Sensitivity Training
  6. Criticism of Simon and Socio-Psycho Approaches
  7. A Critical Evaluation

12 Socio-Psychological Approach- Views of Abraham Maslow and Frederick Herzberg

  1. Views of Abraham Maslow
  2. The Hierarchy of Needs theory
  3. A Critical Evaluation
  4. Views of Frederick Herzberg
  5. Motivation-Hygiene Theory
  6. Job Enrichment
  7. Vertical Job Loading
  8. A Critical Evaluation
  9. Comparison of Herzberg and Maslow Models
  10. Conclusion

13 Socio-Psychological Approach- Views of Doughlas Mcgregor and Victor Vroom

  1. Theories of Motivation
  2. Views of Douglas McGregor
  3. Assumptions of Theory X
  4. Assumptions of Theory Y
  5. Comparison of Theory X and Theory Y
  6. Managerial Implications of Theory X and Theory Y
  7. A Critical Evaluation
  8. Views of Victor Vroom
  9. Expectancy Theory
  10. Implications of the Theory

14 Open and Cooperative Systems

  1. The Closed-System
  2. Scientific Management
  3. Administrative Management Movement
  4. Weberian Bureaucracy
  5. Evolution Through Differentiation
  6. The Open-Systems Approach
  7. The Hawthorne Experiment
  8. Hierarchy of Needs
  9. Humanistic Organisation
  10. Prismatic-Sala Model
  11. Cooperative System
  12. Synthesis of Closed and Open-Systems

15 Systems Approach- Views of David Easton and Chester Barnard

  1. Systems Approach – Meaning
  2. Organisation – As a Open System
  3. Views of David Easton
  4. Views of Chester Barnard
  5. Organisation as a cooperation system
  6. Concept of authority
  7. Zone of indifference
  8. Informal organisations
  9. The Functions of the Executive

16 Concept of Learning Organisation

  1. Recent Trends in Management of Organisations
  2. Concept of Learning Organisation
  3. Organisational Behaviour in the Learning Organisation
  4. Operationalisation of Learning Organisations

17 New Organisational Culture

  1. What is Organisation Culture?
  2. Components of Organisation Culture
  3. Types of Organisation Culture
  4. New Organisation Culture

18 New Public Administration

  1. New Public Administration: Emergence and Growth
  2. The Philadelphia Conference
  3. The First Minnowbrook Conference
  4. The Second Minnowbrook Conference
  5. New Public Administration: An Evaluation

19 Perspective of Public Choice

  1. Methodological Individualism, Rationality and Economic Analysis of Politics
  2. Some Basic Elements of the Public Choice Approach to the State and Politics
  3. Analysing Bureaucracy and Administration using Public Choice
  4. Regulation and Rent-Seeking

20 Pertinence of Critical Theory

  1. Origin of the concept
  2. Characteristics
  3. Critical Theory in Public Administration