Public Systems Management

Public Systems Management focuses on the effective and efficient operation of public sector organizations, ensuring that resources are utilized to meet societal needs. It plays a crucial role in enhancing service delivery, accountability, and transparency in government functions.

Public Systems Management

1 Public Systems Management- Concept, Nature, Scope and Characteristics

  1. Public Systems Management: Conceptual Framework
  2. Genesis of Public Systems Management: Theoretical Foundations
  3. Public Systems Management: Nature
  4. Public Systems Management: Scope
  5. Public Systems Management: Characteristics

2 Public Systems Management- Constitutional Context

  1. Constitutional Environment of Public Systems
  2. Constitutional Authorities and Commissions
  3. Comptroller and Auditor General of India
  4. Finance Commission
  5. Election Commission
  6. Union Public Service Commission
  7. Attorney General of India
  8. National Commission for Scheduled Castes
  9. National Commission for Scheduled Tribes
  10. Official Language Commission
  11. Commission for Linguistic Minorities
  12. Administrative Tribunals
  13. Civil Services
  14. National Commission for Women
  15. National Commission for Backward Classes
  16. National Human Rights Commission and State Human Rights Commissions

3 Public Systems Management- Political and Socio-Economic Context

  1. Political Context
  2. Social Context
  3. Economic Context
  4. Changing Nature of the State and Economy

4 Concept of Governance

  1. Government and Governance
  2. Concept of Governance
  3. Concept of Governance: Interpretations of International Organisations
  4. Governance: Contextual Uses
  5. Forms of Governance
  6. Concept of Governance: An Appraisal

5 Role of Bureaucracy and Political Executive

  1. Role of Political Executive
  2. Role of Bureaucracy
  3. Relationship between the Political Executive and the Bureaucracy

6 Role of Legislature and Judiciary

  1. Role of the Legislature
  2. Role of the Judiciary

7 Networking and Inter-institutional Coordination in Governance

  1. Network Governance
  2. Network Governance: Strengths and Challenges
  3. Inter-Institutional Coordination

8 Public Systems Management and New Technologies

  1. Role of New Technologies in Public Systems Management
  2. Electronic Governance
  3. Digital Governance
  4. Application of Information and Communication Technologies in Public Service Delivery
  5. Information and Communication Technology Initiatives: Case Studies
  6. Constraints in Application of New Technologies

9 Key Management Tools (Strategic Management, Work measurement, Decision Making Techniques)

  1. Strategic Management
  2. Work Measurement
  3. Decision-Making Techniques

10 Management Information System

  1. Relevance of Information
  2. Management Information System: Evolution and Framework
  3. Structure of Management Information System
  4. Management Information System in Practice: A Case Study
  5. Management Information System in Public Services: An Appraisal

11 Total Quality Management

  1. Concept of Total Quality Management
  2. Total Quality Management in Public Administration
  3. Evolution of Total Quality Management in India
  4. Principles of Total Quality Management
  5. Total Quality Management Tools
  6. Total Quality Management: Strengths and Challenges

12 Accountability

  1. Accountability: Concept, Nature and Significance
  2. Purposes of Accountability
  3. Accountable to Whom?
  4. Types of Accountability
  5. Tools of Accountability
  6. Accountability: The Changing Perspectives
  7. Accountability under ‘Good Governance’

13 Responsiveness

  1. Concept of Responsiveness
  2. Responsive Mechanisms
  3. Changing Perspectives of Responsiveness in Public Systems Management
  4. New Public Service and New Public Governance
  5. Timeliness and Responsiveness

14 Transparency and Right to Information

  1. Transparency and Citizens’ Right to Information
  2. Right to Information: The International Perspectives
  3. Right to Information: The Indian Scenario
  4. Right to Information Act 2005: Salient Features
  5. Implementing Right to Information Act: The Way Forward

15 Reforms and Change Management

  1. Reforms and Change Management: Meaning
  2. Administrative Reforms in India
  3. Public Systems Management Reforms in India
  4. Change Management in Public Systems
  5. Problems in the Implementation of Public Systems Management Reforms in India